Identification of Factors Affecting the Implementation of Knowledge Management at the National University of Skills Based on the Paradigmatic Model (Case Study: National University of Skills, Tehran Province Branch)

Abstract

The present study aimed to identify the factors affecting the implementation of knowledge management at the National University of Skills. In terms of purpose, this research is applied, and in terms of methodology, it is qualitative and based on Grounded Theory. The study setting comprised the faculties and colleges of the National University of Skills in Tehran. The participants included university vice presidents, general directors, deans of faculties and colleges, faculty members, and experts in the field of skills-based education, who were selected through purposive sampling. Data were collected using semi-structured interviews. Interviews were conducted with 18 participants until theoretical saturation was achieved. Based on the findings, the factors influencing the implementation of knowledge management at the National University of Skills were categorized according to the paradigmatic model. Causal conditions included leadership and management, budget and financial support, and human resources. Intervening conditions comprised resistance to change, the university’s political climate, and organizational structure. Contextual conditions included organizational culture, information technology, and environmental conditions. Strategies consisted of strengthening university–industry relations, developing information technology infrastructure, and promoting education and development. The consequences included increased productivity, enhancement of academic standards, greater university social engagement, and the promotion of creativity and innovation among human resources.